Privacy Policy

At Initials, your privacy is very important to us. We are committed to protecting your personal information and ensuring that your experience with us is safe and secure. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our site, you agree to the collection and use of information in accordance with this policy.
Information we Collect

When you interact with our website, we may collect the following types of information:

  1. Personal Information: This includes your name, email address, phone number, shipping address, billing information, and any other details necessary to process your order or respond to inquiries.
  2. Payment Information: We collect payment details such as credit card numbers through secure payment gateways. We do not store your full payment information.
  3. Account Information: If you create an account with us, we collect your username, password, and purchase history.
  4. Automatically Collected Information: This includes your IP address, browser type, browsing behavior, and device information. We use cookies to collect this data to enhance your browsing experience.
How we use your Information We use the information we collect for various purposes, including:
  1. Processing Orders: To fulfill and deliver your orders, and communicate with you about your purchases.
  2. Customer Support: To provide assistance, respond to inquiries, and resolve any issues you may encounter.
  3. Marketing: To send you promotional emails, offers, and updates about our products, but only if you’ve opted in. You can unsubscribe at any time.
  4. Personalization: To tailor your shopping experience by showing you products that match your preferences and past purchases.
  5. Site Improvements: To analyze trends and usage patterns, helping us improve our website’s functionality and performance.
  6. Legal Requirements: To comply with any applicable laws, regulations, and legal obligations.
Sharing your Information We respect your privacy and will never sell or rent your personal information. However, we may share your data in the following cases:
  1. Service Providers: We may share information with trusted third-party service providers (e.g., shipping companies, payment processors) to complete transactions and operate our business.
  2. Legal Obligations: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of that transaction. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, keep track of items in your cart, and analyze site performance.
You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit some functionality of our website. Data Security We take the security of your personal information seriously. We use industry-standard encryption (SSL) and secure payment gateways to protect your data during transactions. We also take additional security measures to safeguard your information once it’s stored in our systems.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the following rights regarding your personal information:
  1. Access: You can request a copy of the information we hold about you.
  2. Correction: You can update or correct any inaccuracies in your personal data.
  3. Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  4. Opt-Out: You can opt-out of receiving promotional emails from us at any time by using the unsubscribe link in the email or by contacting us directly. If you wish to exercise any of these rights, please contact us using the information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Updated” date at the top. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:
INITIALS Customer Support
Email: stuchership@gmail.com
Phone: 6382306404
Address: 3/617B, P.V.NAGAR, MANNARAI, TIRUPUR – 641 607.

Shipping Policy:

We ship all over India through our Designated Delivery partners. All the Orders are ideally shipped within 24 hours since the Orders are placed. However, in case of COD orders, we request Customers to confirm their orders via a WhatsApp message that would be sent to their mobile as soon as the orders are placed. We would not be able to process the order unless the order is confirmed by the customer. Shipping is FREE for all Orders across India.